Frequently asked questions

What is the return policy?

We stand firmly behind the quality of all our products. All items storewide are eligible for a 30-day free return and refund policy, excluding gift cards and gift packaging services.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Standard international delivery normally takes 7–20 business days. The actual transit period may vary due to local customs clearance progress and regional logistics circumstances.

Where are your products manufactured?

We source all natural raw stones from mineral mines across the globe. Every bracelet and jewelry piece is expertly processed by our reliable suppliers under strict quality standards.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. We offer free worldwide shipping on all orders over $60.